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How to Verify Your Sending Domain in OHWO

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Estimated reading time: 3 min
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Learn how to verify your domain so you can send emails from your own branded email address.

Domain verification proves that you own or control the domain you want to use for sending emails.

For example, instead of sending from a generic address, you can send from:

newsletter@yourbusiness.com
hello@yourbusiness.com
updates@yourbusiness.com

This makes your email look more professional and helps email providers trust your messages.

Why Domain Verification Matters

Domain verification helps:

  • Prove that you own your sending domain
  • Improve email delivery
  • Reduce the chance of emails going to spam
  • Protect your brand from spoofing
  • Allow OHWO to send emails using your domain
  • Build trust with your subscribers

Step 1: Go to Sending Domains

From your OHWO dashboard, go to:

Sending ->Sending Domains

Step 2: Add Your Domain

Click:

Add Domain in the upper right of the window

In popup window Enter your domain name.

Example:

yourbusiness.com

Do not enter your full email address.

Correct:

yourbusiness.com

Incorrect:

hello@yourbusiness.com

Step 3: Copy the DNS Records

After adding your domain, OHWO will show DNS records that you need to add to your domain provider.

These may include:

  • SPF record
  • DKIM record
  • DMARC record

Step 4: Open Your DNS Provider

Log in to where your domain DNS is managed.

This may be:

Provider DNS Management Guide Short Description
InMotion Hosting InMotion: Using the Zone Editor in cPanel Use this if your domain DNS is managed inside cPanel. Go to cPanel → Domains → Zone Editor, then add the TXT, CNAME, MX, or other DNS records required by OHWO.
SiteGround SiteGround: Manage DNS Records Use this if your domain uses SiteGround nameservers. Go to Site Tools → Domain → DNS Zone Editor to add, edit, or delete DNS records.
GoDaddy GoDaddy: Manage DNS Records Use this for domains using GoDaddy nameservers. Open your domain DNS page and add the OHWO TXT, CNAME, or other records from the DNS records section.
Namecheap Namecheap: Set Up Host Records Use this for domains managed in Namecheap. Go to Domain List → Manage → Advanced DNS → Host Records, then add the OHWO records.
Hostinger Hostinger: Manage DNS Records Use this for domains managed in Hostinger hPanel. Go to hPanel → Domains → DNS, select your domain, then add, edit, or delete DNS records.
Google Domains / Squarespace Domains Squarespace: About the Google Domains Migration Google Domains has moved to Squarespace Domains. Former Google Domains users now manage their domain and DNS settings through Squarespace.
Squarespace Domains Squarespace: Add DNS Records Use this for domains managed in Squarespace. Open the Domains dashboard → select your domain → DNS, then add the custom records provided by OHWO.
Squarespace Email DNS Records Squarespace: DNS Records for Email Useful when setting up email authentication records such as SPF, DKIM, DMARC, TXT, and other email-related DNS records.
Important note: Add the OHWO DNS records only where your domain’s active nameservers are managed. For example, if your domain was purchased from GoDaddy but your nameservers point to Cloudflare, you must add the OHWO records in Cloudflare, not in GoDaddy. DNS changes may take a few minutes up to 48 hours to fully propagate.

Look for a section called:

DNS
DNS Management
Zone Editor
DNS Records
Advanced DNS

Step 5: Add the DNS Records

Add the records exactly as shown in OHWO.

Be careful with:

  • Record type
  • Name or host
  • Value or content
  • Priority, if required
  • Proxy status, if using Cloudflare

For email-related DNS records in Cloudflare, use:

DNS only

Do not use orange cloud proxy for email authentication records.

Step 6: Save the DNS Records

After adding the DNS records, save your changes.

DNS changes may not verify immediately. It can take a few minutes to several hours for DNS updates to appear.

Step 7: Go Back to OHWO and Click Verify

Return to OHWO and click:

Verify

If everything is correct, your domain status should change to verified.

If it is still pending, wait and try again later.

Common Mistakes

MistakeExplanation
Entering full email instead of domainUse yourdomain.com, not hello@yourdomain.com
Wrong DNS host/nameSome providers automatically add the domain name
Duplicate SPF recordA domain should normally have only one SPF TXT record
DKIM record missingDKIM is important for domain authentication
Cloudflare proxy enabledUse DNS only for email records
DNS not propagated yetWait and verify again later

Completion Checklist

[ ] Domain added in OHWO
[ ] SPF record added
[ ] DKIM record added
[ ] DMARC record added
[ ] Domain status verified
[ ] Sender email is ready
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